What People Say About Our Services
"A very reassuring place to turn in times of placement crisis."
"I didn't know about this program until a short while ago. I will regard it as a valuable resource in the future."
"My problem was resolved by the program with efficiency and expediancy and to my satisfaction. I know that I can depend on the Ombudsman Program to aid with any further problems."
"The staff at the Ombudsman Program were extremely courteous and empathetic. They pursued the issue in a timely fashion and solicited assistance from other agencies that could help. I would definitely feel comfortable calling in the future."
"Our caseworker was thorough in explaining answers to the questions I had and excellent in follow-up."
"The Ombudsman Program helped my relative receive better care that my family was unable to achieve at the nursing home. Thank God for the people that are part of this program, I have been able to relax a bit."
"Our caseworker was a great resource. They were always available to answer questions and review situations. This is a wonderful program for residents, families, and facilities."
"We are grateful for all your help."
"Our caseworker was very efficient in addressing our problem. She is a remarkable lady and an asset to your organization."
"Our caseworker was more than willing to help. She was very flexible and met with staff three different times. She has always been sincere, fair, and supportive."
"Good organization to have out there for those that need the help."
"The problem was taken care of very quickly....thank you."
"They went out of their way to make sure my mother's concerns were addressed and the nursing home was held accountable for their actions."
"I was so glad that I found out about the Long Term Care Ombudsman Program. They helped me with my mother when she had problems in rehab. A big thank you to them."
"They gave me a voice in my dispute with my mother's caregivers. Their help was and is invaluable. Thanks."
"I wish I had known about the program sooner than I did. I'm glad they were there to help."
"They were very helpful in explaining how the program could help me. I appreciated the satisfactory conclusion very much."
"I needed someone and they were there. I have their number handy."
"Thanks for the understanding and concern we care providers have for our residents."
"I have told several people about your service and that they do not have to advocate for their loved one's care alone. Thank you for all that you do and for what you stand for."
"All long-term care consumers have the right to be treated with dignity and respect."