Contact Sheet

 

Calendar

Nursing Home
Residential Care Facility

IF YOU VISIT A FACILITY WITH BOTH A NURSING HOME UNIT AND A RESIDENTIAL CARE UNIT PLEASE USE A SEPARATE CONTACT SHEET FOR EACH UNIT.

minutes

minutes

minutes

(Check all that apply)

Routine visit to assigned facility
Resident Council Meeting
In-Service Training for Staff
Participation in Survey
Training/Other
Family Council Meeting

OBSERVATION CHECKLIST and ACTION TAKEN

    No Yes N/A
1. Is facility free from urine odors?
2. Does facility appear clean/uncluttered?
3. Are call bells working AND within reach?
4. Is the temperature in the facility comfortable?
5. Is the atmosphere friendly/welcoming?
6. Does staff respond quickly and courteously to residents and freely interact with residents? (This includes staff response to call bells).
7. Does staff have a pleasant attitude?
8. Are residents given privacy when care is being provided (i.e. bathing, toileting, etc.)
9. What are your observations about residents' appearances (i.e. clothing, hair, fingernails)? If there were concerns, please describe:
    No Yes N/A
10. Is the staffing ratio posted? (NF only)
11. Is the menu posted?
12. Are there alternatives available?
13. If your visit was during a meal, what were your observations?
    No Yes N/A
14. Are residents in need of assistance with their meals given assistance?
15. When observing residents in wheelchairs, are footrests down and in use? (Footrests must be used unless care planned otherwise.)
16. Is the activity calendar posted?
17. Are posted activities occurring?
18. Are there sufficient activities?
19. Is common space adequate for activities?
20. What were residents engaged in during your visit?

 

Please list here any follow up actions from a previous visit as well as your comments about how you addressed any problems noted above to the contact person and what action is being taken to change the problem. Use a separate piece of paper if you need more room.
NOTE: DO NOT SHARE INFO WITH THE FACILITY WITHOUT THE RESIDENT'S PERMISSION.

Questions for the Volunteer Program Director?

 

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"All long-term care consumers have the right to be treated with dignity and respect."