The Rewards of Volunteering

Advocate on behalf of Residents in long-term care facilities
LTCOP is recruiting volunteers to visit residents in long-term care facilities to listen to resident concerns and with resident permission, follow up on the concerns with the facility contact person. Volunteers also educate residents and staff about resident’s rights and make observations about the conditions of the home and report any concerns to the facility staff.

Home Care Advocacy
In September 2012, LTCOP was the recipient of one of four State Volunteer Engagement Plan grants awarded by the Aging Network’s Volunteer Collaborative and the National Association of States United for Aging and Disabilities. LTCOP proposed to expand service to home care consumers through the development of a Home Care Volunteer Ombudsman program. LTCOP developed two new volunteer opportunities in home care advocacy:

Telephone Outreach
LTCOP is recruiting volunteers to reach out to individuals waiting for home care services. The Long-Term Care Ombudsman Program is partnering with Catholic Charities Maine to provide telephone outreach to consumers on a wait list for the Independent Support Services (homemaker) program. Volunteers will talk with consumers about how they are coping with a lack of services, provide information and referral and discuss whether the consumer has experienced any change in their needs since being added to the wait list. The goal of this outreach effort is to identify consumers who are at risk without services so that the appropriate intervention can be provided.

Home Care Advocacy for consumers with limited English proficiency
LTCOP is recruiting bilingual volunteers to assist with advocacy for home care consumers within Maine’s growing ethnic and minority communities. Our goal is to recruit volunteers directly from these communities to assist LTCOP staff to better understand cultural differences, remove language barriers, and provide a greater comfort level for the home care consumer. Volunteers will accompany Ombudsman Program staff on home visits, enhancing communication with consumers resulting in a more accurate picture of their needs. This will also allow a greater ability to elicit necessary information in order to better provide advocacy services on their behalf. Volunteers will receive extensive training regarding the home care assessment process, eligibility and home care programs to prepare them for this important role.

If you are interested in becoming a volunteer ombudsman please call us at 1-800-499-0229.


Apply Online
Online Volunteer Ombudsman Application Form

Apply Offline
Download Print Brochure and Application (PDF)


"All long-term care consumers have the right to be treated with dignity and respect."