• 61 Winthrop St.
  • Augusta, ME 04330
  • (800) 499-0229

We're always looking for new Volunteer Ombudsman Representatives

Our Volunteer Ombudsman Representatives hail from all walks of life: physicians, teachers, clergy, homemakers and nurses to name a few. The common thread, and by far the most important trait, is that they all want to improve the quality of life for elders and adults with disabilities receiving long-term care services.

Click here to view the "Become a Volunteer Ombudsman" brochure.

Volunteer Ombudsman Representatives Ensure That:

  • All long-term care residents have the highest quality of life.
  • Each resident is able to fully exercise his or her rights as a resident of a long-term care setting (nursing home, residential care, assisted living).
  • Staff fully respects the choices, values and dignity of each individual.

Qualities, Experience & Skills Needed:

  • Effective communication skills
  • Ability to keep confidential information obtained about residents
  • Ability to follow up on concerns raised by residents
  • Perseverance to follow up on a concern until it is resolved
  • Ability to develop collaborative working relationships
  • Ability to benefit from supervision
  • Ability to participate in team work
  • Physically capable of meeting the demands of a service role
  • No conflict of interest
  • No criminal background
  • Access to an automobile with vehicle insurance coverage as required by state law

We provide the training and supervision needed to enable volunteers to help residents know and understand their rights.

Benefits of Volunteering

  • Increased social ties and advocacy skills
  • Making a difference in the lives of others
  • Giving back to your community
  • Acquiring new knowledge and skill set around long-term care

Steps to becoming a Volunteer Ombudsman Representatives

  • Complete application (click here for application)
  • Submission of conflict of interest form and proof of vehicle insurance
  • In-person interview with Volunteer Program Manager
  • Background check
  • Shadow visit with long standing volunteer
  • Two day training session with Volunteer Program Manager
  • One year commitment to the program

Learn more about becoming a Volunteer Ombudsman Representative in your local area by contacting Volunteer Program Manager, Nicole Fish at (800) 499-0229 or (207) 621-1079.