Maine Long-Term Care Ombudsman Program
An Advocacy Program for Long-Term Care Consumers
Administration for Community Living - Input Needed
ACL leads the implementation of the RAISE Family Caregivers Act and the Supporting Grandparents Raising Grandchildren Act. Both laws established advisory councils that reflect the diversity of the 43+ million caregivers in America. The councils also include members from federal agencies involved in caregiver issues. As they prepare reports and strategies to support caregivers, the councils would like your input. Please consider sharing your experiences, challenges, successes, and ideas.
The Maine Long-Term Care Ombudsman Program is a non-profit agency whose mission is to advocate for quality of life and care for long-term care consumers. Our services are free and confidential.
Federal law and Maine law authorize our staff to investigate complaints made by or on behalf of long-term care consumers and to assist consumers in exercising their rights that are guaranteed by law.
Our program serves residents of nursing homes, assisted housing programs including residential care and assisted living, consumers receiving home care services including homemaker, adult day and hospice.
We also serve patients in hospitals facing barriers in accessing long-term care services. Our staff is knowledgeable about long-term care services. We can answer questions about services, including
where to find services, how services are paid for, what to do if services are denied, terminated or reduced, and how to proceed when problems arise.