We're here to help!

Home Care Services in Maine - Advocacy and Resources

Your Resource for Access and Advocacy for In-Home Care Services in Maine
The Maine Long-Term Care Ombudsman Program is your home care services advocate. We represent the interests of consumers receiving, or in need of home care services throughout Maine. Our services are free and confidential.
Need a home care advocate?
Contact Us at 800-499-0229
Call or Fill Out the Form Below:
We're here to help!

How Can the Maine Long-Term Care Ombudsman Program Help Me?

The Maine Long-Term Care Ombudsman Program is dedicated to advocating for the rights of in-home care consumers. Our program serves as a crucial resource to help you improve and/or secure your Maine in-home care services. We address care complaints and support appeals for reduced or denied home care services. We assist with access to durable medical equipment, help with American with Disability Act (ADA) reasonable accommodation requests, and assist young adults with medical needs transition from children to adult programing.

Our primary role is to advocate for your rights to Maine in-home care, offering educational insights into paid family caregiving and advocating for consumers while connecting you with community resources to enrich your care access and policy understanding.

The In-Home Care Service Process

How Do I Obtain In-Home Care Services in Maine?

A variety of services are available depending on needs and payment source. Services may be paid for privately while other programs offer financial assistance to help pay for needed services. Maximus Ascend does assessments for consumers who are seeking home care services. The assessment is confidential and free of charge. Call Maximus Ascend at (833) 525-5784. If you face barriers to accessing home care services Call the Ombudsman Program at (800) 499-0229 or (207) 621-1079.

Maine In-Home Care:
Additional Resources & Information

Your Key Resources for Navigating Maine In-Home Care Services

Our purpose is to provide support and advocacy, aiming to enhance your Maine in-home care journey. To offer you deeper insights into our program operations and your consumer rights, we've compiled these resources for your reference.

We're here to help!

Important In-Home Care Information & Resources

  • How Can an Ombudsman Program Representative Help Me? Learn more about the role of an Ombudsman and how they can help you acquire in-home care through our Downloadable Brochure.
  • What Are My In-Home Care Consumer Rights? Learn more about your In-Home Care Service options and rights through our Downloadable Booklet.

What are My In-Home Care Service Options?

Home care recipients are legally entitled to certain rights, and it's the responsibility of Home Health Care Service providers to uphold and champion these rights. The Ombudsman Program staff plays a pivotal role in helping home care consumers and their family members comprehend and assert these rights. When it comes to in-home care, consumers are entitled to:

  • Have written notice of their rights
  • Have their property respected
  • Voice grievances without fear of retaliation
  • Participate in the planning of care and treatment
  • Have advance notice of care that will be provided and frequency of visits
  • Have confidentiality in care and treatment
  • Be informed in advance about charges for services
  • Have written notice of discharge, transfer and appeal rights 14 days before services are terminated
  • Be given information about how to file a complaint with the Department of Health and Human Services Division of Licensing and Certification, the Office of Aging and Disability Services and the Long-Term Care Ombudsman Program
  • Be free from neglect, misappropriation of property, and verbal, physical, sexual or emotional abuse
  • Call us at 800-499-0229 if you would like to request a paper copy

Maine In-Home Care Services: Frequently Asked Questions

Home care refers to a range of supportive services provided to individuals who need assistance with various daily activities but prefer to remain in their own homes rather than moving to a care facility. Home care can be especially beneficial for seniors, individuals with disabilities, or those recovering from an illness or surgery. It aims to enhance the quality of life for these individuals while allowing them to maintain a level of independence in a familiar and comfortable environment.

Maine home care services can include:

  • Personal Care: Assistance with activities of daily living, such as bathing, dressing, grooming, etc.
  • Homemaking: Help with household tasks like meal preparation, cleaning, laundry, and grocery shopping.
  • Companionship: Providing social interaction, conversation, and engagement in recreational activities.
  • Medication Management: Ensuring medications are taken as prescribed and on schedule.
  • Respite Care: Temporary care provided to relieve family caregivers, allowing them time for their own needs and activities.
  • Skilled Nursing: Medical care provided by registered nurses or licensed practical nurses, including wound care, injections, and monitoring of health conditions.
  • Physical Therapy: Rehabilitation exercises and treatments to improve mobility and strength.
  • Occupational Therapy: Assistance in regaining skills for daily living, such as dressing, eating, and using household items.
  • Speech Therapy: Helping individuals with communication and swallowing difficulties.
  • Palliative Care: Focuses on relieving symptoms and improving the quality of life for individuals with serious illnesses.
  • Hospice Care: End-of-life care that aims to provide comfort and support for individuals with terminal illnesses.

Individuals might consider in-home care services if they are experiencing difficulties with activities of daily living or require assistance with tasks due to aging, illness, injury, or disability. Some signs that may indicate a need for home care services include:

  • Difficulty with Personal Care
  • Mobility Issues
  • Medication Management
  • Meal Preparation
  • Household Chores
  • Social Isolation
  • Recent Hospitalization or Illness
  • Chronic Health Conditions
  • Memory Impairment
  • Caregiver Burnout

Determining the need for home care often involves assessing the individual's overall health, functional abilities, and support system. Consult with the Maine Long-Term Care Ombudsman Program to gain valuable insights into whether home care services would be beneficial for you or your family member.

  • Online Research: Look for in-home care service providers in Maine.
  • Medical Professionals: Consult your primary care physician, specialists, or local healthcare facilities. They may have recommendations for reputable in-home care providers.
  • Referrals: Ask friends, family members, neighbors, or colleagues if they have had experience with in-home care services.
  • Maine Office of Aging and Disability: They can provide you and your family with information about local in-home care options and connect you with relevant services.
  • Senior Centers: Visit or contact senior centers in Maine. They often have information on local services and programs catering to seniors' needs.
  • Home Health Agencies: Some medical facilities have their own home health agencies or can refer you to agencies they work with.
  • Local Government Resources: Check with the Maine Department of Health for resources related to senior and in-home care services.

The cost of in-home care services can vary widely based on several factors:

  • Payment source: Insurance coverage, long-term care insurance, Medicaid, or veterans' benefits may help cover some or all of the costs.
  • Types of Services: Different types of services, such as personal care, medical care, companionship, and housekeeping can have varying costs.
  • Level of Care Needed: The complexity of care required, such as assistance with activities of daily living (ADLs), medication management, or specialized medical care can impact costs.
  • Number of Hours: The number of hours per day or week that care is needed will directly influence the overall cost.
  • Provider Type: Hiring an individual caregiver, working through a home care agency, or utilizing a nurse can all affect the cost. Agencies often have higher costs due to administrative overhead and benefits they provide to caregivers.
  • Location: The cost of living in your area can significantly affect the cost of in-home care services.
  • Caregiver Qualifications: The qualifications and training of the caregiver or healthcare professional providing the services can impact the cost.
  • Additional Services: Some providers may offer additional services like transportation, meal preparation, or medical equipment, which can influence the overall cost.
  • Pricing Structure: Home care services might be charged hourly, daily, or on a flat rate basis. It's important to understand the pricing structure to accurately estimate costs.

Home care services may be covered by different types of insurance or assistance programs, depending on you or your family's circumstances and the specific services needed. The cost of Maine in-home care can be covered by:

  • Medicare: Medicare may cover certain home health care services if specific criteria are met. This typically includes skilled nursing care, physical therapy, speech therapy, and occupational therapy for individuals who are homebound and require skilled care.
  • MaineCare: MaineCare is Maine‚Äôs federally funded program that can provide coverage for home care services for eligible individuals with low income. MaineCare may include personal care services.
  • Long-Term Care Insurance: Some individuals purchase long-term care insurance policies that can help cover the costs of home care services. Coverage and eligibility depend on the terms of the insurance policy.
  • Veterans' Benefits: Veterans and their spouses may be eligible for home care benefits through the Department of Veterans Affairs (VA). The Aid and Attendance program, for example, provides financial assistance for veterans who need help with daily activities.
  • Private Health Insurance: Some private health insurance plans may offer coverage for home health care services, especially if they are deemed medically necessary. It's important to check with your insurance provider to understand your coverage options.
  • Out-of-Pocket: If none of the above options apply, individuals may need to pay for home care services out-of-pocket. The cost will depend on the type and level of care needed.