Ombudsman Program Brochures, Consumer Guides and Other Information

Long-Term Care Professionals

Consumer Guides for Residents' Rights

The Ombudsman Program offers consumer guides for residents' rights in nursing homes and assisted housing programs. These guides are written especially for residents and their family members and are available upon request. There is a charge to nursing homes and assisted housing for these guides. Please call us for details on how to order guides or click here to print a guide.

To schedule a free in-service for your staff, or to request a training video or consumer guide, call us at (800) 499-0229 or (207) 621-1079.